Customer support

For general retail enquiries the best way to contact us is by sending us a quick email. Our email address is [email protected]

To discuss a specific order you have placed please use the link in your order confirmation documents. The confirmation documents would have been emailed to you at the time your order was placed.

You can also come and speak to us in person at our actual shop on the shores of Llyn Padarn in Snowdonia. The postal address is Snowdonia Watersports, Unit 2, Y Glyn, Llanberis, Caernarfon, Gwynedd, LL55 4EL